Cancelation Policy & Deposits La Sabrina values both our client’s time as well as the time of our stylists. In an effort to protect our Stylist’s schedules & our client’s appointments (and those on wait lists) we reserve the right to apply a non-refundable deposit. These deposits may be applied: ~ To appointments requiring more then an hour to complete ~ To the re-booking of a same day cancelation. ~ Clients that have frequent (3 or more) cancelations within 24hrs of their appointments *Deposit rate will be based off of a % of the estimated total service fee but will be no less then $25. Deposit will be applied to the scheduled service. If service is canceled and never re-scheduled by the client then the deposit remains non-refundable and will be applied to the stylist’s commission to compensate for the stylist’s time allotted for the appointment.
Running Late? We value & protect the quality time that we strive to provide to each client during their appointment. We understand that life happens and “life” can cause our clients to run behind. Tardiness also has an effect on your stylist’s schedule & their clients. This can create a stressful envinronment & it can take away from the value your (and other’s) appointment(s). If you know you will be tardy we simply ask: ~ for a courtious call letting your stylist know that you are running behind. ~ for your understanding. Please understand that if you are (or going to be) more then 15mins tardy for your appointment that we reserve the right to re-schedule your appointment & our cancelation policy will now take effect.
Unwanted Results Our team at La Sabrina cares very much about each client, and we want you feeling the very best after sitting in one of our chairs. If you are less then satisfied we would be honored to be given the opportunity to discuss & plan for a sloution. Please keep in mind that there are many variables within health & beauty that is unique to each individual’s hair, skin, & lifestyle. For this reason we ask that any concerns or unwanted results be brought to our attention within a week from your completed service. We also appreciate your patience while the La Sabrina staff utilizes science & pools years of experience in forming a solution.
Protecting our Children & Pets As a family run & family friendly salon, safety is extremely important to us! Due to hot tools, harsh chemicals, & sharp utensils the environment within the service area is not safe for unsupervised children or the presence of animals. That being said: ~ Children must be supervised at all times. ~ Children who are not receiving services shall not be permitted within the service areas of the salon. ~ Clients under the age of 18yrs must have the written consent of a parent / legal guardian ~ In accordance to our Lease & Insurance no animals shall be permitted within the building ~ Service animals are considered an exception to the rule but La Sabrina (& the companies involved) can not be held responsible if an unfortunate event were to take place within or outside of the salon involving a service animal.
La Sabrina Hair Design
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